Frequently Asked Questions
Do you keep all catalog items in stock?
We do keep an inventory on the majority of our products. If we happen to be out of stock on an item, delivery is typically 4-6 weeks.
Can you make slight modifications to your standard unions if needed?
We can make a number of modifications to our standard units to better fit your design.
What mounting options do you offer?
There are a number of ways to mount the unions, depending on your application. If you feel additional mounting points are needed for your design, we can provide tapped mounting holes in a number of locations on most models. Please call for pricing & available patterns.
Can I pass multiple medias through the standard multiple passage unions?
In most cases, you can safely pass several medias through our multiple passage unions. This is due to our dual seal design, which has a weep port located between each passage. Please consult our Engineering Department to discuss your application in detail.
If I need a custom union, what is the process?
First, we discuss the application in detail with you. Once we have a clear picture of your needs, we give you a basic idea of the design and prepare a pricing & delivery proposal. After receiving a purchase order, we provide a detailed print for review & approval (Slight changes can be made as needed at this time). After approval is received, the production of the custom unit begins.
What are the typical delivery times for a custom product?
Delivery times can vary greatly, depending on the complexity of the unit. A delivery time of 4-6 weeks is common for custom applications.
Do you offer a warranty on your custom products?
In most cases, we offer the same one-year warranty as on our standard unions. This is determined on a case-by-case basis, and will be discussed with the customer after reviewing each application.
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